Air Canada denies certain compensations claims, calls staff shortages a 'safety-related issue' - CBC.ca

In a Dec. 29 memo, Air Canada instructed employees to classify flight cancellations caused by staff shortages as a "safety" problem, which would exclude travellers from compensation under federal regulations. Some customers have been frustrated to find that p…
Less than four hours before departure, Ryan Farrell was surprised to learn his flight from Yellowknife to Calgary had been cancelled. Air Canada cited "crew constraints" and rebooked him on a plane … [+5999 chars] Read More